Yikes - the company who built our database has NO support. I am wondering if any of you out there know of a CRM that will do the following:

1. allow us to create custom fields or tabs in the database
2. schedule email campaigns. i would like to have HTML emails, where I can populate in certain fields like name and price of quote, etc.
3. schedule reminders/calls
4. autogenerate website forms, which when filled out, that information automatically populates in the database.
5. we would like to also customize for other industries and resell by building the "skin" without having to know programming.

If any of you have suggestions we would greatly appreciate it!!!