This is a discussion on Steps to Take Before Posting your Hijack This Log within the Microsoft forums, part of the Search Engine and Directory category; Steps to Take Before Posting your Hijack This Log Please follow these instructions carefully. We will be able to tell ...
Steps to Take Before Posting your Hijack This Log
Please follow these instructions carefully. We will be able to tell if you skip any steps. By following these steps, you wil aid us greatly in cleaning your system.
After following these instructions, please do not post your log in someone else's thread. Start a new topic. It becomes very confusing when different logs are posted in the same thread. If you decide to ignore this request, your post will be deleted. If you have already started a new thread and were referred to this post, then just continue on in that thread.
If you are not using the latest version of Hijack This, Version 2.0.2, please download it from:
Do not run Hijack This from a temporary folder. HJT makes backups for items that are fixed. Any backups saved in a temporary folder run the risk of being deleted. Backups are important in case a previous fix needs to be restored. It's best to make a permanent folder: C:\HJT this for example. Any place other than a temporary folder is fine.
If you have your own anti-virus program, please update it and do a complete scan.
Use Trend Micro's Online scanner
http://housecall.trendmicro.com/houseca ... t_corp.asp
Housecall often finds things that popular AV programs miss.
Select your location and click go. If you have never used Trend Micro's online scanner before, you will have to install their active X component. After that is finished installing, the update engine and pattern file will begin downloading. If you are on a dialup connection, this will take several minutes but it's well worth the wait.
To use Housecall, you need one of the following browsers:
Microsoft Internet Explorer (version 4.0 or above)
Netscape Navigator (version 3.01 or above)
Check 'Auto Clean' and 'My computer' and click 'Scan'.
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